Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Savannah Winford

Savannah Winford

September 17, 2025

5  out of  5
rating by Savannah Winford
"Dealing with StateFarm is so easy and they’re so helpful. Lauren Bennett is always my go to person, I ask her something she’s on it. Shawn has some great people working for her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jamie Thomas

Jamie Thomas

September 17, 2025

5  out of  5
rating by Jamie Thomas
"Melissa was quick and very nice to work with. I appreciate her help"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Mary Seals

Mary Seals

September 16, 2025

5  out of  5
rating by Mary Seals
"MS.MELISSA IS ALWAYS VERY HELPFUL & ALWAYS GO OUT HER WAY TO SATISFY HER CUSTOMERS TO MAKE THEM FEEL COMFORTABLE & VERY WELCOME..."
We responded:
"Thank you so much Mary for your review. We appreciate your business."
Profile photo of Barbara Williams

Barbara Williams

September 16, 2025

5  out of  5
rating by Barbara Williams
"I love State Farm here in Osceola, Arkansas Lauren is the best she rocks she really cares about her customers always greeted with a Big old smile thank you Lauren keep bringing smiles to customers face"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Candace Burks

Candace Burks

September 16, 2025

5  out of  5
rating by Candace Burks
"The ladies are so sweet! And there always here for me❤️"
We responded:
"Thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kaylynn Williams

Kaylynn Williams

September 16, 2025

5  out of  5
rating by Kaylynn Williams
"Melissa Hunt is a very understanding, intelligent sales representative! Always patient on the phone and there to answer any questions i may have!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of chentele smith

chentele smith

September 17, 2024

5  out of  5
rating by chentele smith
"I appreciate the timely manner, of resolving any issue with our policies..They are the best, you will not go wrong with this insurance company.."
Profile photo of Mary Mcclelland

Mary Mcclelland

September 10, 2024

1  out of  5
rating by Mary Mcclelland
"Melissa Hunt is always so helpful. She is quick to respond and very professional . I have been with State Farm and Shawn Chafin many years now and never been disappointed ."
Profile photo of Brenda Kidd Sage

Brenda Kidd Sage

July 30, 2024

5  out of  5
rating by Brenda Kidd Sage
"Great personal service!"
Profile photo of Kade Warren

Kade Warren

May 18, 2024

5  out of  5
rating by Kade Warren
"Very respectful people"
Profile photo of Crystal Sharp

Crystal Sharp

March 18, 2024

5  out of  5
rating by Crystal Sharp
"Been with them for years! Great bunch of Folks that are very knowledgeable and always have their customers needs in mind. Highly recommend!"
Profile photo of Kim Pollard

Kim Pollard

August 2, 2023

5  out of  5
rating by Kim Pollard
"Always helpful."
Profile photo of Mary woods

Mary woods

May 17, 2023

5  out of  5
rating by Mary woods
"Very respectful group live doing business with them"
Profile photo of Johnnie Johnson

Johnnie Johnson

June 21, 2022

5  out of  5
rating by Johnnie Johnson
"Extra good service"
Profile photo of Tom Barnett

Tom Barnett

March 29, 2022

5  out of  5
rating by Tom Barnett
"Shawn is the Best Agent State Farm has, period."
Profile photo of T.J. Yates

T.J. Yates

July 7, 2021

5  out of  5
rating by T.J. Yates
"Got my drive safe and save beacon working correctly"
Profile photo of Steven Glenn

Steven Glenn

June 12, 2021

5  out of  5
rating by Steven Glenn
"Great Customer Service Always Have Treated Me Very Well! BIG SHOT OUT TO SHAWN CHAFIN‼💯❤"
Profile photo of Michelle Ainsworth

Michelle Ainsworth

December 16, 2020

5  out of  5
rating by Michelle Ainsworth
"Friendly service, always helpful"
Profile photo of Matthew Smith

Matthew Smith

June 7, 2020

5  out of  5
rating by Matthew Smith
"Very Friendly"
Profile photo of Jbone

Jbone

March 18, 2020

5  out of  5
rating by Jbone
"Very friendly staff!"
Profile photo of Barry L. Finnie

Barry L. Finnie

January 7, 2020

4  out of  5
rating by Barry L. Finnie
"They listen."
Profile photo of John Robinson

John Robinson

October 28, 2019

5  out of  5
rating by John Robinson
"It was very nice"
Profile photo of Vickie Arnold

Vickie Arnold

August 25, 2019

5  out of  5
rating by Vickie Arnold
"Great prices on car and renters insurance!"
Profile photo of Charlotte Travis

Charlotte Travis

April 16, 2019

5  out of  5
rating by Charlotte Travis
"Very nice lady she gets to the point she show you what you need not a bunch of stuff waste your time"
Profile photo of Jason Stark

Jason Stark

January 30, 2019

5  out of  5
rating by Jason Stark
"We've moved everything.. Home, auto and business to Shawn / State Farm. Professional. Courteous. Friendly. I can't say enough.. Shawn Chafin gets a 6th star!"