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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamey Day

April 17, 2026

5  out of  5
rating by Jamey Day
"Shawn, Melisa & the other agents are great. They go above & beyond to get you the best coverage. Home town freinds."
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Johnathon Terrell

April 14, 2026

5  out of  5
rating by Johnathon Terrell
"Absolutely great service all around!!!"
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Frederick Rattler

April 10, 2026

5  out of  5
rating by Frederick Rattler
"Melissa is great!! Very sweet and polite. Always a pleasure going in the office."
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chentele smith

April 10, 2026

5  out of  5
rating by chentele smith
"I appreciate the timely manner, of resolving any issue with our policies..They are the best, you will not go wrong with this insurance company..Keep up the great work Melissa."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jacqueline Bausley

April 9, 2026

5  out of  5
rating by Jacqueline Bausley
"Melissa is the best!"
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Travis Smith

April 9, 2026

5  out of  5
rating by Travis Smith
"This group are great people, they always go above and beyond to get me the best rate for my home, auto, and life insurance. The ladies Melissa and Lauren are always respectful and really helpful!"
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Tara Arnold

April 8, 2026

5  out of  5
rating by Tara Arnold
"Lauren was very helpful in showing me how to look at my claim along with understand the documents and payments. She even went the extra mile to get somethings I paid out of pocket paid for. I have been a customer with Shawn Chafin State Farm for over 40 years and they have always taken care of my entire family in auto, homeowners and life insurance. This is a Great Agent and I would recommend their services."
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Tracey Gore

April 8, 2026

5  out of  5
rating by Tracey Gore
"Lauren was amazing!! She called and made me an amazing deal with better coverage I’m so glad to be back!"
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Lyon ArtZ

April 3, 2026

5  out of  5
rating by Lyon ArtZ
"Insanely fast and done it all at my convenience on my phone while on a break at work took not even 10mins and I was insured. Switched form Direct Auto going from $79 to $38 with great liability coverage for my wold 2004 work truck. Both the agent who got me a quote previously and the one who helped finished it were extremely kind, well spoken and clear while working fast and efficient. Highly recommend!!"
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Wendy Williams

March 31, 2026

5  out of  5
rating by Wendy Williams
"I love my State Farm insurance team in Osceola! They have always had competitive rates for insurance! Melissa Hunt is my agent and she is so helpful with anything we need!"
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Kaylynn Williams

March 31, 2026

5  out of  5
rating by Kaylynn Williams
"Melissa Hunt is a great, intelligent sales representative! Always patient on the phone and there to answer any questions i may have! 10/10 the best insurance company. Great affordable rates as well! Not just car insurance but life insurance and renters insurance as well!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Whitney Sanders

March 31, 2026

5  out of  5
rating by Whitney Sanders
"Lauren was absolutely amazing! She helped during the entire process! Answered all the questions I had during the process. Made it very easy to understand. Definitely would recommend you go see her for all your needs, questions, or even concerns!"
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Melissa Baker

March 31, 2026

5  out of  5
rating by Melissa Baker
"I would love to sing the praises of Lauren! I have been a long time customer of State Farm and recent customer of Lauren’s. She is so patient and knowledgeable about my policies and helped me make the best decisions for my family. I feel confident and secure knowing Lauren is watching out for me."
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Mary Seals

March 31, 2026

5  out of  5
rating by Mary Seals
"MS.MELISSA IS ALWAYS VERY HELPFUL & ALWAYS GO OUT HER WAY TO SATISFY HER CUSTOMERS TO MAKE THEM FEEL COMFORTABLE & VERY WELCOME..."
We responded:
"Thank you so much Mary for your review. We appreciate your business."
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Johnathan Moore

March 31, 2026

5  out of  5
rating by Johnathan Moore
"Melissa was very helpful and courteous."
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Tasha McGowan

March 30, 2026

5  out of  5
rating by Tasha McGowan
"Melissa always assist me & she’s very nice. They all are nice & very considerate"
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Kyha Allen

February 6, 2026

5  out of  5
rating by Kyha Allen
"Melissa is so wonderful"
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Jakayla Jackson

January 9, 2026

5  out of  5
rating by Jakayla Jackson
"Melissa was Great got me what I need quick!"
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Tasika Thomas

November 20, 2025

5  out of  5
rating by Tasika Thomas
"I’ve been with State Farm for almost over a year now and it’s always been GREAT. Mrs.Melissa always helpful and understanding to all my many questions. I love them! 10/10 HIGHLY RECOMMENDED. BEST INSURANCE COMPANY AROUND."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alicia White

October 16, 2025

5  out of  5
rating by Alicia White
"I’m glad that I have all of my insurance covered with State Farm.. customer service is always excellent. Melissa always able to help when I have questions or concerns regarding my insurance…10/10 recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leroy Wesley

October 16, 2025

4  out of  5
rating by Leroy Wesley
"Best people to deal with! Always a treat talking to one of these people to help me with anything insurance related"
We responded:
"Thank you for your review Leroy! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Jakayla Elliott

October 14, 2025

5  out of  5
rating by Jakayla Elliott
"10/10 highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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rhonda okane

October 13, 2025

5  out of  5
rating by rhonda okane
"I have been with State Farm for about 30+ years. I have not had any problems with them all of the staff is extremely helpful and listens to me and gets me the best deal for my money. They are awesome"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for being a long time policyholder Rhonda!!"
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Andre Davis

October 2, 2025

5  out of  5
rating by Andre Davis
"Very nice people also they are very helpful"
We responded:
"Thank you Andre for your review. We appreciate your business. "
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Joshua Johnson

October 1, 2025

5  out of  5
rating by Joshua Johnson
"Ms Lauren took really good care of me and it’s was a good work of art and she is a really good agent"
We responded:
"Thanks so much for the great review. Lauren is definitely an asset to my agency. "